Once your business has decided to adopt a CRM, the next question becomes, “When?” Most companies start small, using spreadsheets and email tools to manage their customer information but at a certain point, it won’t work so fine anymore and things will start to break down.
It may start getting tough to manage all of your data in spreadsheets and jumping between apps and tools begins to slow you and your team down. The answer is pretty simple, adopt a CRM before things start to break down. It may be fine and things run smoothly without a CRM for now, but it is absolutely best to adopt one before you can feel the strain of things.
In terms of how much it costs, it’s best to bear in mind that there isn’t a set price because CRMs range in price. Some CRMs may charge per-user fees, it may cost $25 for one user and $50 for two users and so on. Then, there are CRMs that charge for additional data storage, or additional databases for records. Other CRMs will still charge for functionality, an example would be starting off at a standard deal of $25/user/month for a list of features and may charge $50/user/month for enterprise deals. Then there are CRMs that will charge per-user and will have all the features in different deals.
Once again, it’s always best to work hard but no one ever said you didn’t have to work smart. So, get on your phone and look for software that’s suited for you.
It’s always a pleasure reading your questions and we always make an effort into giving you the best answers. If you ever have more questions, go to our social media accounts and drop them there! Until then, I’m Dan, and thanks for trading.